FAQ
One-Of-A-Kind Hand Made Jewelry & AccessoriesPlease find below some very helpful info. Have a question or comment about cercatrovafashion.com
There are two ways to get in touch with us — by email or phone.
Customer Service
If you have any questions or require help regarding product information or just have some feedback about our site please call
US: 1-888-389-0616
(Mon-Sat 10:00am-6:00pm)
Email: sales@cercatrovafashion.com
Website Feedback
For general feedback about the cercatrovafashion.com website, please email
sales@cercatrovafashion.com
Technical Support
If you experience any problems with this site in any shape or form please e-mail
Email: sales@cercatrovafashion.com
Order Follow-Up
Before you send us an email, please note the following:
We cannot process your order without first receiving credit card approval.
Only Express Shipping orders received before 11:59 p.m., Eastern Time, will begin processing the next business day (for delivery on the next business day after that).
We include an order number in the Order Confirmation email message we send you and sometimes package numbers in the Shipping Notification email. If you email us about a specific order, be sure to give us as much information as you can.
Still have a question or comment? Please contact us via email at
sales@cercatrovafashion.com Be sure to include your order number.
Technical Issues
Before you send us an email, please note the following:
We cannot process your order without first receiving credit card approval.
Only Express Shipping orders received before 11:59 p.m., Eastern Time, will begin processing the next business day (for delivery on the next business day after that).
We include an order number in the Order Confirmation email message we send you and sometimes package numbers in the Shipping Notification email. If you email us about a specific order, be sure to give us as much information as you can.
Still have a question or comment? Please contact us via email at
sales@cercatrovafashion.com Be sure to include your order number.
Merchandise Issues
Before you send us an email, please note the following:
We cannot process your order without first receiving credit card approval.
Only Express Shipping orders received before 11:59 p.m., Eastern Time, will begin processing the next business day (for delivery on the next business day after that).
We include an order number in the Order Confirmation email message we send you and sometimes package numbers in the Shipping Notification email. If you email us about a specific order, be sure to give us as much information as you can.
Still have a question or comment? Please contact us via email at
sales@cercatrovafashion.com Be sure to include your order number.
Store Feedback
Before you send us an email, if we are interested in advertising we will make contact back.
Still have a question or comment? Please contact us via email at
sales@cercatrovafashion.com
General Issues or Feedback
Before you send us an email, if we are interested in advertising we will make contact back.
Still have a question or comment? Please contact us via email at
sales@cercatrovafashion.com