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Contact Us

Please find below some very helpful info. Have a question or comment about cercatrovafashion.com.

There are two ways to get in touch with us — by email or phone.

Customer Service

If you have any questions or require help regarding product information or just have some feedback about our site please call

US: 1-888-389-0616
(Mon-Sat 10:00am-6:00pm)

Email: sales@cercatrovafashion.com

Technical Support

If you experience any problems with this site in any shape or form please e-mail

Email: sales@cercatrovafashion.com

Please select one of the topics below:

Website Feedback

For general feedback about the cercatrovafashion.com website, please email
sales@cercatrovafashion.com

Order Follow-Up

Before you send us an email, please note the following:

We cannot process your order without first receiving credit card approval.
Only Express Shipping orders received before 11:59 p.m., Eastern Time, will begin processing the next business day (for delivery on the next business day after that).

We include an order number in the Order Confirmation email message we send you and sometimes package numbers in the Shipping Notification email. If you email us about a specific order, be sure to give us as much information as you can.

Still have a question or comment? Please contact us via email at
sales@cercatrovafashion.com Be sure to include your order number.

Technical Issues

Before you send us an email, please note the following:

If you have turned off cookies in your browser, we will not be able to track your
order, which means you will be unable to make purchases from our site. Also, if you have turned off cookies, we will be unable to recognize you as a registered customer who has saved your info with us, so you will be unable to access (or change or delete) your account information.

Linking to our site from another website may cause technical issues for some Internet Explorer 6.0 users. If you are using Internet Explorer 6.0 and are having difficulty on our site,
check your privacy settings in your browser and set them to "Medium." If you do not wish to change your privacy settings to "Medium" and you are currently using the "Medium High" or "High" setting, you
may choose to override your current cookie handling practices for individual sites that you specify.
Still have a question or comment? Please contact us via email at sales@cercatrovafashion.com Be sure to include the type of browser and operating system you are using.

Merchandise Issues

Before you send us an email, please note that at this time, we cannot confirm availability of items at our stores. However, you can use our handy Store Locator to find the address
and phone number of a store near you.

Still have a question or comment? Please contact us via email at sales@cercatrovafashion.com

Store Feedback

To send us feedback about one of our stores, please email at sales@cercatrovafashion.com

Please be sure to include a store name or location in your question or comment.

Advertising Feedback

Before you send us an email, if we are interested in advertising we will make contact back.

Still have a question or comment? Please contact us via email at
sales@cercatrovafashion.com

General Issues or Feedback

Got a question or comment about cercatrovafashion.com that doesn't fit into one of our categories? Send us an email at
sales@cercatrovafashion.com